What to Expect

Practical information

Your first visit

We’re excited to welcome you at Vettä. If this is your first time visiting, or your first time going to a Finnish spa, you may not know quite what to expect. That’s all right – we’ve put together a guide full of everything you need to know to make your day at Vettä unforgettable.
What to bring

Your day at Vettä will require very few personal belongings. We recommend bringing a comfortable bathing suit (bathing suits are required in all areas of the spa), a reusable water bottle, sunglasses, sunscreen, sandals (sandals are required in all areas of the spa), government issued I.D, original credit card and, if you like, a good book!

Please note that mobile phones and other electronic devices must be kept in your locker and are not permitted in the spa area.

Health Conditions

The nordic spa experience involves alternating between hot and cold. This may not be suitable for those suffering from high or low blood pressure, diabetes, or cardiac arrhythmia. The hydrotherapy cycle may not be recommended for pregnant individuals due to the temperature changes. Please consult your health care provider.

Note: that intense heat can damage the anti-glare coating on glasses.

No wallet required once on-site

When you check-in, you’ll be given a waterproof electronic wristband. This will open your locker and will also be used to pay for your purchases on-site. Leave your wallet in your locker and enjoy a touchless purchase experience. 

Please note: We are not responsible for any lost or stolen items during your visit.

Bistro Etiquette
  • Your electronic bracelet is equipped to pay for anything at SAVU bistro. If you’d like to add funds to your bracelet, please ask one of our staff at the reception desk.
  • Wearing a robe and sandals are mandatory in our bistro
  • Outside snacks and drinks (other than water) are not allowed
massage expectations

When you book your massage online, you have a choice to fill out our health history form. If you have not done so before your appointment, don’t worry. You can still do it at Vettä before the massage. Please arrive 30 minutes early to ensure all forms are complete before your appointment. This allows the whole 60-minute window dedicated to your massage session.

Please note: Typically, massage therapy wouldn’t involve scents or aromas. At Vettä, our signature scents are available during the massage as a part of an aromatherapy experience. Please keep in mind that we try to be scent-sensitive when and where possible.

A 60-minute Vettä massage session includes:

  • 1 minute greeting / introduction
  • Approx. 5 minute (or less) assessment and discussion around treatment type
  • 1 minute disrobe and get situated for massage
  • 50 minute hands-on massage (tailored to your needs)
  • 2 minute self-care suggestions given from therapist (if any arise from session)
  • 1 minute getting dressed

 

The rules of Vettä

Code of Conduct

We’re committed to ensuring a pleasant, welcoming experience for each and every one of our guests. Please review the following Code of Conduct before visiting.

There is currently no transportation available departing from Vettä. We apologize for any inconvenience and suggest exploring alternative transportation options.

Please Note: Ubers will not pick up from our location, and taxis/other transportation must be arranged ahead of time.

Vettä is a non-smoking environment. This includes vapes, e-cigarettes, and all other kinds of smoking devices.

We ask that guests refrain from bringing in outside food or drink.

Please note that mobile phones and other electronic devices are not permitted in the spa area. We ask that you refrain from using them within any area of Vettä for the privacy of all of our guests. Vettä is not responsible for the loss or damage of personal electronics within our facilities.

Glass containers or bottles are prohibited outdoors for safety reasons. Please ensure that your reusable water bottle is made of either plastic or metal.

Inappropriate behaviour will not be tolerated. We reserve the right to ask guests to leave without reimbursement if they do not comply.  (examples: exaggerated displays of affection, aggressive behaviour towards staff or other guests, intoxication due to alcohol or drugs, including cannabis) 

Guests must be aged 19 years old and older. You may be asked to present identification upon check in.

For sanitary purposes, please use a towel when sitting in our dry saunas. We also ask that you shower before and after entering any of our pools.