EXCITING BUILDING UPDATES!
A New Era of Wellness is Coming
A New Chapter of Serenity Awaits
At Vettä Nordic spa, we continue to evolve your wellness journey. Soon, you’ll discover thoughtfully designed enhancements inspired by nature, all created to deepen your sense of calm and connection within our Nordic Spa sanctuary.
Taivas
We’re thrilled to share some of the features planned for the NEW space, including:
- Hot Stone Beds
- Authentic Wood-Burning Finnish Sauna
- Cold Plunge Pool
- Washrooms
- Relaxation Room with Patios
- Wellness Centre
Weekday Noise Disruptions
From 9 a.m. to 5 p.m., you may experience temporary noise disruptions from machinery and hammering.
Facility Availability
For safety reasons, certain spa facilities may be temporarily unavailable. We appreciate your understanding as we work to enhance your future visits.
Construction Visibility
While you may notice construction activity, we’ve implemented fencing measures to minimize its visibility and maintain the serene atmosphere of our spa.
Spa Renders
Frequently Asked Questions
Will there be any changes to the booking process during construction?
No, there will be no changes to the booking process. Reservations can still be made online or by contacting our reservations team at (705) 835-1500
What disruptions can we expect during construction?
You may experience temporary disruptions. These disruptions could include noise disturbances, closures of certain facilities, and the temporary closure of the Nordic Spa. We’re committed to minimizing inconvenience and will provide updates as needed.
Will you offer discounts for visits affected by construction?
We are maintaining standard pricing. The majority of the construction is happening outside of the core spa facilities and will remain fenced off, preserving the serene atmosphere our guests expect. For projects occurring within the spa, we are making efforts to minimize any disruption by enclosing work zones and maintaining a calm, relaxing environment.
When does construction not take place?
Evenings and weekends are generally free of work; however, unforeseen circumstances may occasionally require activity during those times. We appreciate your understanding.
Why is construction happening on the weekend?
While we aim to limit construction to weekdays, weather conditions and other unforeseen delays may require weekend work to stay on track. These decisions are often made at the last minute, and we appreciate your understanding when advance notice isn’t possible.
Can I leave the Spa during noisy periods and come back?
Our one-time entry policy will remain in place during construction.
What safety measures are in place to ensure our comfort and well-being during construction?
To ensure the comfort and well-being of our guests during construction, we’ve implemented several safety measures. These include properly stored construction materials, and regular updates to keep guests informed.
What if I want to reschedule or cancel my hydrotherapy booking due to construction?
Cancellations/changes must be requested by phone (705-835-1500) or email (info@vettaspa.com)
Cancellations (48+ hours before reservation): Eligible for a full refund to the original payment method.
Cancellations (24–48 hours before reservation): Refunds will be issued as a Vettä Spa credit for use towards future services.
Cancellations (less than 24 hours before reservation): Subject to a $20+HST cancellation fee, with the remaining balance refunded as a Vettä Spa credit for use towards future services.
Reservation changes (less than 24 hours before reservation): Subject to a $20+HST change fee.
No-shows (no call/email notification): No refunds or changes allowed; the full reservation amount will be charged.
What if I want to reschedule or cancel my massage booking due to construction?
Cancellations/changes must be requested by phone (705-835-1500) or email (info@vettaspa.com)
Cancellations (48+ hours before reservation): Eligible for a full refund to the original payment method.
Cancellations (less than 48 hours before reservation): A $100+HST cancellation fee will be applied, with the remaining balance refunded as a Vettä Spa credit for use towards future services.
No-Shows (no call/email notification): No refunds or changes allowed; the full reservation amount will be charged.
Will regular construction updates be available?
Absolutely. We’re excited about our transformation journey and will share updates here, on social media and through our newsletters. To receive the latest updates, be sure to subscribe.
@VETTASPA
